S&OP is all about conflict resolution

02. November 2021

Resolving conflicts in 𝐒&𝐎𝐏 can be 𝐩𝐚𝐢𝐧𝐟𝐮𝐥 when participants react to a business dilemma by…

  • being 𝐝𝐞𝐟𝐞𝐧𝐬𝐢𝐯𝐞 and avoiding conflicts
  • 𝐟𝐢𝐧𝐠𝐞𝐫-𝐩𝐨𝐢𝐧𝐭𝐢𝐧𝐠 towards other departments
  • blowing their own horn with 𝐭𝐨𝐨 𝐦𝐮𝐜𝐡 𝐏𝐏𝐓
  • excessively prioritising the own short-term 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐢𝐧𝐜𝐞𝐧𝐭𝐢𝐯𝐞𝐬

Resolving conflicts in 𝐒&𝐎𝐏 can be 𝐟𝐮𝐧 when participants respond to a business dilemma by …

  • focusing on 𝐨𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞
  • finding the best possible 𝐭𝐫𝐚𝐝𝐞-𝐨𝐟𝐟𝐬 for customers, organisation, stakeholders and employees
  • remaining 𝐟𝐚𝐜𝐭 𝐛𝐚𝐬𝐞𝐝 and respectful
  • incorporating conflict-related 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠𝐬 into the organisational framework

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