Sense-Making


 

Drivers for Change

  • A lack of consciousness in identifying the linkage between organisational performance and "soft" skills of running a business or driving organisational change
  • Traditional maturity assessments are not appropriate to pin-point critical organisational patterns

Activities

  • Interviews with team leader and team members for narrative-based assessments
  • Definition of response activities (3-6 months) based on the customer's needs

Enabling Success

  • Understanding the correlation between IBSing channels and current organisational performance
  • Defining a clear set of activities to move towards targeted organisational performance
  • Transparent visibility on the improvement of all predetermined KPIs and CCIs

Example of IBSing CCI spider