Yesterday 12 S&OP experts from different industries discussed how to address a global RM shortage. Instead of jumping directly onto solutions, we first identified underlying changes in fixed, governing and enabling constraints.
-structure the situation (narratives, constraints, issues, roles, processes, resources)
-monitor customer impact and communicate consistently
-context is dynamic, activities need to be adjusted accordingly (e.g. demand shifts to alternative products)
-there is a natural progression of the actions e.g. short term “reallocation”, mid term “rework”, long term “redesign”
-Parallel low-risk experiments to encourage “out of the box” solutions (e.g. R&D alternatives)
-Over time some activities move from chaotic to complex to ordered
-The more mature the S&OP, the easier to identify responses.
Thanks to Edgar Peet for the excellent preparation and to the participants for the valuable contribution.