In 1982, William Edwards Deming (1900-1993) – the leading management thinker in the field of quality – presented “Deming’s 14 points” in his book “Quality, Productivity, and Competitive Position” (later renamed “Out of the Crisis”).
In 2022, Deming’s 14 points are still valid, and 𝐦𝐨𝐬𝐭 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐢𝐧 𝐠𝐞𝐭𝐭𝐢𝐧𝐠 𝐟𝐮𝐥𝐥 𝐭𝐞𝐚𝐦 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐮𝐧𝐥𝐞𝐚𝐬𝐡𝐢𝐧𝐠 𝐨𝐩𝐭𝐢𝐦𝐚𝐥 𝐨𝐫𝐠𝐚𝐧𝐢𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 because they have not changed the way of working during the last 40 years.
The 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐒𝐞𝐧𝐬𝐢𝐧𝐠 (𝐢𝐁𝐬𝐢𝐧𝐠) framework is perfectly aligned with Deming’s 14 points. We leverage the Integrated Business Planning (𝐈𝐁𝐏) process or any cross-functional 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞 to nurture team engagement and to boost organisational performance.
All 14 points resonate with me. If I had to pick only one, especially point 🎱 seems critical to achieve the maximum potential. What’s your view?
𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐦𝐞 for an informal exchange of ideas to explore this topic more deeply!