The importance of responsiveness has changed over the last couple of years due to more and more Supply Chain disruptions.
In the past, responsiveness could be defined as the ability of the supply chain to respond purposefully and with appropriate timeframe ๐ญ๐จ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐ซ๐๐ช๐ฎ๐๐ฌ๐ญ๐ฌ. Mature Supply Chains monitor those lead-times versus standard lead-times and follow up on exceptions in the IBP process.
Today, responsiveness could be defined as the ability of the supply chain to respond purposefully and with appropriate timeframe ๐ญ๐จ ๐๐ง๐ฒ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐ข๐ฌ๐ซ๐ฎ๐ฉ๐ญ๐ข๐จ๐ง. Here many Supply Chains waste a lot of time and are not even aware.
-What is the time between the occurrence of a business disruption and full leadership awareness and understanding of the issue?
-How long does it take to establish a functionality that is leading to an acceptable level of customer satisfaction and organisational health?
-How long does it take to achieve the full integration of improved capabilities to return to full & even enhanced functionality?
Most Supply Chains could gain a lot by systematically improving the response time to business disruptions. Please check out the comments for more info on iBsing and our peer network for SC leads and S&OP practitioners.
โจ 1. ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ซ๐๐๐ซ ๐๐๐๐๐ญ๐ข๐ฆ๐: time between customer order placement until receipt of the product by the customer
โจ 2. ๐๐ฅ๐๐ง๐ง๐ข๐ง๐ ๐๐๐๐๐ญ๐ข๐ฆ๐: time between reception of a demand signal from the Customer to the submission of the โFinished Goods โ Purchase Orderโ by Supply planning to Production Planning
โจ 3. ๐๐ซ๐จ๐๐ฎ๐ซ๐๐ฆ๐๐ง๐ญ ๐๐๐๐๐ญ๐ข๐ฆ๐: time between the placement of a โRaw Material – or Component -Purchase Orderโ with the supplier and availability of the raw materials or components for production
โจ 4. ๐
๐ข๐ง๐ข๐ฌ๐ก๐๐ ๐๐จ๐จ๐๐ฌ ๐๐๐๐๐ญ๐ข๐ฆ๐: time between reception of the โFinished Goods โ Purchase Orderโ from Supply Planning and the availability of the finished goods at the local warehouse for Sales
โจ 5. ๐๐ฐ๐๐ซ๐๐ง๐๐ฌ๐ฌ ๐๐๐๐๐ญ๐ข๐ฆ๐: time between the occurrence of a business disruption and full leadership awareness and understanding of the issue, its context and its potential implications on the organisational stakeholders
โจ 6. ๐๐ข๐ญ๐ข๐ ๐๐ญ๐ข๐จ๐ง ๐๐๐๐๐ญ๐ข๐ฆ๐: time between leadership awareness of a business disruption and establishment of a functionality that is leading to an acceptable level of customer satisfaction and organisational health
โจ 7. ๐๐๐๐ฉ๐ญ๐๐ญ๐ข๐จ๐ง ๐๐๐๐๐ญ๐ข๐ฆ๐: time between leadership awareness of a business disruption and the full integration of improved capabilities to return to full & even enhanced functionality