…when the right person is taking the right decision at the right time!
In 97% of the cases, employees are not satisfied with organisational decision-making.
That is the surprising result after 40 interviews with Supply Chain professionals at different levels in the organisation from 10 different companies.
A strong S&OP / S&OE can be the solution to improve that!
Here some typical challenges that have been shared
⇨ Too many people are consulted and teams get stuck in “𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐩𝐚𝐫𝐚𝐥𝐲𝐬𝐢𝐬”
⇨ decisions go to 𝐭𝐨𝐩 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, but they do not have the right insights and need to 𝐫𝐞𝐡𝐚𝐬𝐡 𝐚 𝐥𝐨𝐭 𝐨𝐟 𝐝𝐞𝐭𝐚𝐢𝐥
⇨ specialists are 𝐡𝐞𝐬𝐢𝐭𝐚𝐧𝐭 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬 themselves and prefer escalation
⇨ 𝐥𝐚𝐜𝐤 𝐨𝐟 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐬𝐚𝐭𝐢𝐨𝐧 leading to high time investments for low priority decisions
⇨ different departments have 𝐜𝐨𝐧𝐭𝐫𝐚𝐝𝐢𝐜𝐭𝐢𝐧𝐠 𝐝𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭𝐚𝐥 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐬, and it is unclear who should take the decision
⇨ decisions are taken at higher level, and 𝐞𝐱𝐩𝐞𝐫𝐭𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐠𝐫𝐨𝐮𝐧𝐝 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐢𝐧𝐯𝐨𝐥𝐯𝐞𝐝
⇨ organisational needs get mixed up with 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐩𝐫𝐞𝐟𝐞𝐫𝐞𝐧𝐜𝐞𝐬
Which challenges are critical from your perspective and do you have ideas to overcome them as part of the S&OP process?