I am grateful that I had the opportunity to share the framework of โ๐๐ง๐ญ๐๐ ๐ซ๐๐ญ๐๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ง๐ฌ๐ข๐ง๐ (๐ข๐๐ฌ๐ข๐ง๐ )โ at the 17th ๐๐๐๐๐๐ ๐๐๐๐๐ S&OP conference and the 5th ๐ช๐บ๐ช๐ด๐ท Europe conference last week.
Many companies have been challenged recently with complex external business issues such as ๐ฐ๐ต๐ธ๐ซ๐ช๐ต ๐ป๐ช๐ ๐ถ๐ช๐ฝ๐ฎ๐ป๐ฒ๐ช๐ต ๐ธ๐ป ๐ฌ๐ธ๐ถ๐น๐ธ๐ท๐ฎ๐ท๐ฝ ๐ผ๐ฑ๐ธ๐ป๐ฝ๐ช๐ฐ๐ฎ๐ผ. Remaining too long in this chaotic state is stressful for the employees and damaging for the organisation. ๐๐ธ๐ ๐ฝ๐ธ ๐ฐ๐ฎ๐ฝ ๐ธ๐พ๐ฝ ๐ธ๐ฏ ๐ฌ๐ฑ๐ช๐ธ๐ผ ๐ซ๐ช๐ฌ๐ด ๐ฒ๐ท๐ฝ๐ธ ๐ธ๐ป๐ญ๐ฎ๐ป?
Based on the ๐ช๐๐๐๐๐๐ framework (developed byย Dave Snowden), I shared ways to leverage the Integrated Business Planning (IBP) process combined with the iBsing framework to stabilize the business.
๐๐๐ฒ ๐ฉ๐จ๐ข๐ง๐ญ๐ฌ:
โฐ A ๐๐๐๐๐๐ ๐ถ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ in a stable and ๐ฌ๐ต๐ฎ๐ช๐ป context (=with straightforward cause and effect relationships) adds value by enabling best practice solutions to challenges and automatization of activities, driving ๐๐๐๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐.
โฐ ๐๐ธ๐ถ๐น๐ต๐ฒ๐ฌ๐ช๐ฝ๐ฎ๐ญ business challenges with several potential good solutions require expertise. The Integrated Business Planning (๐ฐ๐ฉ๐ท) process enabled by strong IBP system capabilities (E2E transparency, scenario planning, concurrent planning, digital twins, etc.) and investment into ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ facilitate appropriate decisions and responses.
โฐ To avoid ๐ฌ๐ธ๐ท๐ฏ๐พ๐ผ๐ฒ๐ธ๐ท, it is always critical to take a ๐ก๐๐ฅ๐ข๐๐จ๐ฉ๐ญ๐๐ซ ๐ฉ๐๐ซ๐ฌ๐ฉ๐๐๐ญ๐ข๐ฏ๐ to find out if current business ๐๐๐ญ๐ข๐ฏ๐ข๐ญ๐ข๐๐ฌ are still aligned with todayโs ๐๐จ๐ง๐ญ๐๐ฑ๐ญ. There is a huge risk to continue โbusiness as usualโ in the case of emergency. Allocation by decibel, stockpiling, shortcutting quality and compliance for qualification of new products or suppliers could indicate a shift from the clear domain into the chaotic domain via (what is called in Cynefin) the โcatastrophic foldโ.
โฐ The nine ๐๐ฉ๐๐๐๐ ๐๐๐๐๐๐๐๐ (Sense-Making, Identity, Artful Participation, Conflict Resolution, Communication, Decision-Making, Organisational Alignment, Execution, Learning) require continuous ๐ฉ๐ซ๐๐๐ญ๐ข๐๐ and will prepare an organisation for ๐ฌ๐ธ๐ถ๐น๐ต๐ฎ๐ business challenges.
โฐ In the case of ๐ฌ๐ฑ๐ช๐ธ๐ผ, it is recommended to follow the โAssess โ Adapt โ Exapt โ Transcendโ approach outlined in the Cynefin field guide (links in comments).
๐๐ฅ๐๐๐ฌ๐ ๐๐จ๐ง๐ญ๐๐๐ญ ๐ฆ๐ for an informal conversation if you are ๐ข๐ฆ๐ฉ๐ฅ๐๐ฆ๐๐ง๐ญ๐ข๐ง๐ ๐จ๐ซ ๐๐ง๐ก๐๐ง๐๐ข๐ง๐ ๐&๐๐/๐&๐๐ and you would like to get my input and an external perspective. With little investment huge improvements in team engagement and organisational performance will be achieved.